Systems and process implementations

Just like the training support and development service, this service focuses on 
the back office finance processes. Unlike the training support and development service
this does not just apply to Dynamics Nav or MS Accounting.

This service may be required for a 'broken' implementation or for a new implementation.
Typically a 'broken' implementation is characterised by lack of completed deliverables.
This means that the new system may not be in use and subject to extensive repetitive 
user acceptance testing and / or simulations. No expectation of meeting a go live date.
Not able to confirm a revised go live date.

If any of this applies to your implementation, it is 'broken' and requires fixing!

Equally if you are about to embark on a new system implemention, FPC can help!
There is close link between this service and project management but FPC can provide
either or both.

Any system implementation involves the following process stages:
Assessment of requirements including analysis and design, process analysis (existing
process and 'to be'), gap analysis and therefore the need for further enhancements.
Application installation and configuration.
First level data migration (including data extracts, cleansing and conversion)
User acceptance testing of configuration.
Developments
User acceptance testing of developments.
Final level data migration including master and transaction data.
Go live
Post go live support.

Any process implementation involves the following process stages:
Assessment of requirements of new or amendment to existing process.
Audit of as is process.
Confirmation of 'to be' process.
Agreement of action plan including actions required.
Confirm change program.
Go live.

Any process change should become part of a continuous improvement program so that
all processes are subject to regular reviews to ensure improvements.

More details of what services FPC has provided for process and system implementations
are available at www.fraserpriceconsulting.co.uk/casestudies.